Boston Builds Your Convention Hotel Package at NO COST TO YOU!
Boston is the only city in the U.S. that includes this complete hotel solution as part of their city’s services.
Planners rave about the unique services the Hotel Relations Team at the Boston Convention Marketing Center (BCMC) provides when it comes to finding hotel solutions for their events.
“When it comes to hotel services and solutions, Boston is terrific and wonderful. They are responsive, they direct me to the right source, and they are always willing to step in and solve a challenge themselves” said Sally Muravchik from American Federation of Teachers.
Renee Aubin from the Lions Clubs International wrote: "Judy Sheng and her team help us get the most competitive rates and push for additional rooms when we need them. They are so knowledgeable about the hotels and they are able to offer great solutions that cover everything from room blocks to specialized services. They saved us a lot of time!"
In order to get a better understanding of what these services include, I had a conversation with Judy Sheng, Director of Hotel Relations & Services and Phyllis Cheng, Hotel Relations & Services Manager at the Boston Convention Marketing Center (BCMC). Here is an overview that I divided into 5 areas:
30,000 Hotel Rooms. One Point of Contact.
Where do you start when you need help with hotels? With over 30,000 hotel rooms in the Greater Boston area, convention customers only need to make one call to the BCMC’s Hotel Relations Team to find answers about any of the hotels.
Assembling a Boston Hotel Package.
What is the best combination of hotels you should use for your convention? Which hotels will your attendees like to stay at for an excellent convention experience? After qualifying a client’s hotel needs, expectations and hot buttons, the Hotel Relations Team will reach out to the appropriate Boston hotels to secure the largest room blocks at the most competitive rates.
Have important concessions which need to be met? The Hotel Relations Team can also secure bids that include responses to your list of concessions. Whether it is complimentary Internet access in guestrooms, suite upgrades, special student rates, or all of the above, the Hotel Relations team will do all the legwork and provide you and your housing provider with a detailed snapshot of Boston’s hotel availability, rate offering, and offered concessions. In addition, a customized map that includes our proposed convention center, participating hotels with their proximity to the center, subway stops and points of interest in the city can also be provided.
Planning a site visit to Boston.
How would you get around to see what you need to see to make an informed decision in the limited time you have? From the moment you arrive in Boston, until your departure, whether it be by plane, train or automobile, the Hotel Relations team will coordinate all of the details of your visit. To ensure that your time spent in Boston is productive, they will work closely with you to produce a customized itinerary which achieves your visit’s objectives. They will also provide you with hotel fact sheets that all have the same format and therefore can very easily be compared (see pictures below).
Completing your Convention Hotel Package.
The Headquarter Hotel is contracted, but what about all the other hotels you will need to house all your attendees? It’s not uncommon for clients to book their events 10 years out and only sign one hotel contract to secure their Headquarter status. The Hotel Relations Team will continue to work with clients AND our Boston hotel partners to ensure that room blocks proposed continue to be held on a first option for your convention. In the event there is competition for these rooms, the Hotel Relations Team will work with both customers and hotel partners towards finalization.
Securing Overflow Rooms.
Having a GREAT response to Boston and running out of rooms in your hotel room blocks? The BCMC’s Hotel Relations & Services Team will help you find those overflow rooms! Even up to two days prior to your attendees’ arrival, the Team will work diligently with clients and their housing provider to find these rooms.
Using these services, you will save your organization a huge amount of time and money. Now THAT’s value!
The BCMC’s objectives of developing and maintaining strong partnerships between the hotels and convention centers is unique in the country; and these efforts all strive towards one primary goal - to make sure your hotel experience in Boston is outstanding!
Visit the Services section of our website to find out what other great services Boston offer for your events and let us know what you think of them.
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